Pocketbook 302 - Possible Troubles and Troubleshooting; Device Not Switching On or Only Screen-Saver Appears; Book Not Opening or Showing Error Message; Incorrect HTML Format Display

PocketBook 302 User Manual
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3. The device internal memory and memory microSD card (if it is inserted in PocketBook)
will appear on a computer as new drives. Copy the books to a special folder
"bin/Themes" on one of these drives using Windows Explorer or any other system to
work with files.
4. Now you can select the downloaded themes in Settings - Appearance - Theme to change
an interface visual display of POCKETBOOK 302
POSSIBLE TROUBLES AND TROUBLESHOOTING
TROUBLE: THE DEVICE DOES NOT SWITCH ON OR IT SWITCHES ON BUT ONLY SCREEN-
SAVER APPEARS
Possible causes:
a) Discharged battery. Solving: Charge the device.
b) System files in internal memory are damaged. Solving: Format the internal memory. To
do this, switch the device off, press and hold simultaneously both the buttons "Power"
and the lower button alongside of screen ("Scrolling back"). You will see a message
"Formatting internal memory", which signals the beginning of formatting of the device
internal memory. Warning! While formatting all the changes in settings, as well as files
downloaded to the device into internal memory will be lost.
TROUBLE: BOOK DOES NOT OPEN - APPEARS A MESSAGE “MAYBE THE BOOK IS
DAMAGED OR PROTECTED
" OR NOTHING HAPPENS.
Possible causes: The book file is damaged. Solving: If your book is downloaded from website
retry download. If the file normally opens on PC, but refuses to open on the device, so the most
common way to resolve the problem is to save book in another format.
TROUBLE: THE BOOK OPENS IN HTML-FORMAT, BUT IT DISPLAYS INCORRECTLY.
For example, an empty page, part of the text is missed, etc.
Possible causes: HTML - files may contain non-textual elements (frames, JAVA-scripts, flash
elements). Solving: Save the page in TXT-format.
TROUBLE: THE BOOK OPENS, BUT INSTEAD RUSSIAN LETTERS ON A SCREEN DISPLAY
VARIOUS CHARACTERS
, QUESTIONS, ETC.
Possible causes: Incorrect document encoding. Solving: In book reading mode select the
item “Settings” and change document encoding.
TROUBLE: THE DEVICE DOES NOT RESPOND ON BUTTONS CLICKING.
Possible causes: In some cases (for example, when downloading of damaged or too large
books) a "deadlock" of device may occur. Solving: Perform forced closedown of "frozen"
program holding the button “Back” for 1-2 seconds. If this fails, perform a hard reset of device
using the “Reset” button on rear panel.