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Poly CCX 500 User Manual

Poly CCX 500
133 pages
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Call a Favorite........................................................................................................ 33
Place a Call over Bluetooth.................................................................................... 33
Place a Call from a Locked Phone......................................................................... 33
Redial a Number.................................................................................................... 33
End an Audio Call............................................................................................................. 33
Answering Audio Calls...................................................................................................... 34
Answer an Incoming Call........................................................................................34
Answer a Call When in a Call.................................................................................34
Answer Calls Automatically.................................................................................... 34
Answer a Call on a Locked Phone......................................................................... 35
Answer an Intercom Call........................................................................................ 35
Decline an Incoming Call.................................................................................................. 35
Holding and Resuming Calls.............................................................................................35
Hold a Call..............................................................................................................35
Resume a Call........................................................................................................35
Calling Contacts from Directories......................................................................................36
Call a Contact from a Directory.............................................................................. 36
Call a Contact from a Directory Search..................................................................36
Placing Intercom Calls...................................................................................................... 36
Place an Intercom Call........................................................................................... 36
Place an Intercom Call During a Call..................................................................... 37
Managing Multiple Calls.................................................................................................... 37
Manage a Call from the Calls Screen.....................................................................37
Transferring Calls..............................................................................................................37
Transfer a Call Using Blind Transfer.......................................................................38
Transfer a Call Using Consultative Transfer...........................................................38
Cancel a Transfer...................................................................................................38
Mute the Microphones.......................................................................................................38
Unmute the Microphones.................................................................................................. 39
Call Precedence and Preemption..................................................................................... 39
Parking and Retrieving Calls on the BroadSoft BroadWorks Server................................ 39
Park a BroadSoft Call.............................................................................................39
Retrieve a Parked BroadSoft Call.......................................................................... 40
Retrieve a Parked BroadSoft Call on Another Phone............................................ 40
Ignore a Parked Call...............................................................................................40
Managing Calls Remotely with Broadworks Server.......................................................... 41
Managing Calls with BroadSoft UC-One BroadWorks Anywhere.......................... 41
Managing Calls with BroadSoft UC-One Remote Office........................................ 42
Ignoring or Rejecting Incoming Calls................................................................................ 43
Ignore or Silence an Incoming Call........................................................................ 44
Reject Incoming Calls.............................................................................................44
Automatically Reject Calls from a Contact............................................................. 44
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Poly CCX 500 Specifications

General IconGeneral
CategoryTelephone
ManufacturerPoly
ModelCCX 500
Display5-inch color LCD
TouchscreenYes
SpeakerphoneYes
Resolution1280 x 720
Audio FeaturesHD Voice, Acoustic Fence
ConnectivityBluetooth
Operating SystemAndroid
Headset ConnectionBluetooth, USB
PowerPoE (Power over Ethernet)
Supported PlatformsMicrosoft Teams, Zoom
CompatibilityCompatible with leading UC platforms
Weight0.9 kg
USB Ports1 x USB-C

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