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Poly CCX 500 User Manual

Poly CCX 500
133 pages
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Merge Calls into a Conference Call........................................................................59
End a Conference Call........................................................................................... 59
Hold a Conference Call.......................................................................................... 60
Resume a Conference Call.................................................................................... 60
Split a Conference Call...........................................................................................60
Shared Lines.....................................................................................................61
Shared Line Limitations.....................................................................................................61
Answering Calls on Shared Lines..................................................................................... 61
Missed and Received Calls on Shared Lines....................................................................61
Hold a Call Privately on a Shared Line............................................................................. 61
Call Lists and Directories................................................................................ 63
Recent Calls......................................................................................................................63
View Recent Calls.................................................................................................. 63
Sort Recent Call Entries......................................................................................... 63
Sort Entries by Call Type........................................................................................64
View Call Details.....................................................................................................64
Edit a Recent Call Entry......................................................................................... 64
Delete a Recent Call Entry..................................................................................... 64
Save a Recent Call Entry....................................................................................... 64
Favorites and Contact Lists...............................................................................................65
Managing Favorites................................................................................................65
Using Buddy Lists...................................................................................................66
Contact Directory.............................................................................................................. 69
Search for Contacts................................................................................................69
Add a Contact to the Contact Directory..................................................................69
View Contact Information....................................................................................... 70
Update a Contact's Information..............................................................................70
Delete a Contact from the Contact Directory..........................................................70
Corporate Directory...........................................................................................................70
Searching the Corporate Directory.........................................................................71
Add Corporate Directory Contacts to the Local Directory...................................... 71
Accessing, Sending, and Broadcasting Messages.......................................73
Accessing Voicemail......................................................................................................... 73
Access Voicemail Messages.................................................................................. 73
Remove the Message Alert.................................................................................... 74
Instant Messaging............................................................................................................. 74
Send Instant Messages..........................................................................................74
Contents
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Poly CCX 500 Specifications

General IconGeneral
CategoryTelephone
ManufacturerPoly
ModelCCX 500
Display5-inch color LCD
TouchscreenYes
SpeakerphoneYes
Resolution1280 x 720
Audio FeaturesHD Voice, Acoustic Fence
ConnectivityBluetooth
Operating SystemAndroid
Headset ConnectionBluetooth, USB
PowerPoE (Power over Ethernet)
Supported PlatformsMicrosoft Teams, Zoom
CompatibilityCompatible with leading UC platforms
Weight0.9 kg
USB Ports1 x USB-C

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