Poly TC10 Admin Guide

Configuring Network Settings........................................................................................................................ 13
Manually Configure IPv6 Address Settings............................................................................................ 13
Manually Assign a Host Name and Domain Name................................................................................ 14
Manually Configure DNS Settings ......................................................................................................... 14
Enable LLDP on Your Poly TC10 ......................................................................................................... 14
Configure Poly TC10 VLAN Settings ..................................................................................................... 15
Manually Pair the Poly TC10 with a Video System ....................................................................................... 15
4Using the Poly TC10 in Poly Video Mode ........................................................................................................ 16
Cameras........................................................................................................................................................ 16
Selecting the Primary Camera ............................................................................................................... 16
Camera Priority............................................................................................................................... 16
Select the Primary Camera Using the Poly TC10 .......................................................................... 16
Using Camera Presets........................................................................................................................... 17
Save a Camera Preset Using the Poly TC10 ................................................................................ 17
Select a Preset ............................................................................................................................... 17
Delete a Preset............................................................................................................................... 17
Environment Controls.................................................................................................................................... 17
Control Room Elements Using the Poly TC10 ...................................................................................... 18
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode............................................... 18
5Using the Poly TC10 Touch Controller in Partner Modes ................................................................................ 19
Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode............................................................. 19
Poly TC10 LED Status Indicators in Zoom Rooms Scheduler Mode ............................................................ 19
Switch Between Zoom Controller and Zoom Scheduler Mode ..................................................................... 20
Poly TC10 LED Status Indicators in Microsoft Teams Rooms Controller Mode ........................................... 20
Poly TC10 LED Status Indicators in Microsoft Teams Panel Mode .............................................................. 20
6Device Maintenance......................................................................................................................................... 22
Updating Poly TC10 Software....................................................................................................................... 22
Unpair the TC10 from a Video System ......................................................................................................... 23
Restart the Poly TC10................................................................................................................................... 23
Factory Reset the Poly TC10 ....................................................................................................................... 23
Factory Restore the Poly TC10 in the UI ...................................................................................................... 24
Factory Restore the Poly TC10 in the Zoom Device Manager...................................................................... 24
7Troubleshooting................................................................................................................................................ 25
View the Poly TC10 and Paired Video System Information .......................................................................... 25
Downloading Poly TC10 Logs....................................................................................................................... 25
Paired IP Devices.......................................................................................................................................... 26
IP Device Can’t Pair to the Video System.............................................................................................. 26
IP Device Doesn’t Display on the Available Devices List....................................................................... 26
Paired IP Device is Disconnected.......................................................................................................... 27
IP Device Paired to Inaccessible Video System .................................................................................... 27
Zoom Rooms Pairing Error ........................................................................................................................... 28
iii

Poly TC10 Specifications

General

Brand	Poly
Model	TC10
Category	Conference System
Language	English