Poly TC10 - Page 4

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8Getting help ...................................................................................................................................................... 29

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Table of Contents2
1 before You Begin5
Audience, Purpose, and Required Skills5
Product Terminology Used in this Guide5
2 Getting Started6
Poly TC10 Overview6
Poly TC10 as a Poly Video Controller6
Poly TC10 in Zoom Rooms Mode7
Zoom Rooms Mode as a Room Controller7
Zoom Rooms Mode as a Room Scheduler7
Poly TC10 in Microsoft Teams Mode8
Poly TC10 in Microsoft Teams Controller Mode8
Poly TC10 in Microsoft Teams Panel Mode8
Poly TC10 Hardware Overview9
Poly TC10 Local Interface9
Poly TC10 Status Bars9
Access the Poly Control Center10
Waking the Poly TC1010
Home Screen in Poly Video Mode10
Accessibility Features12
Users Who Are Deaf or Hard of Hearing12
Users Who Are Blind, Have Low Vision, or Have Limited Vision12
Users with Limited Mobility13
3 Setting up the Poly TC1014
Power the Poly TC10 with Poe14
Power the Poly TC10 with a Poe Injector14
Set up the Poly TC10 for the First Time as a Paired Device14
Set up the Poly TC10 for the First Time as a Standalone Device15
Sign in and Pair Your Zoom Rooms Account15
Sign in and Pair Your Microsoft Teams Rooms Controller Account16
Sign in and Pair a Microsoft Teams Panel16
Manage a Microsoft Teams Panel in the Admin Center16
Configure Microsoft Teams Panel in the Local Interface17
Configuring Network Settings17
Manually Configure Ipv6 Address Settings17
Manually Assign a Host Name and Domain Name18
Manually Configure DNS Settings18
Enable LLDP on Your Poly TC1018
Configure Poly TC10 VLAN Settings19
Manually Pair the Poly TC10 with a Video System19
4 Using the Poly TC10 in Poly Video Mode20
Cameras20
Selecting the Primary Camera20
Camera Priority20
Select the Primary Camera Using the Poly TC1020
Using Camera Presets21
Save a Camera Preset Using the Poly TC1021
Select a Preset21
Delete a Preset21
Environment Controls21
Control Room Elements Using the Poly TC1022
Poly TC10 LED Status Indicators as a Room Controller in Poly Video Mode22
5 Using the Poly TC10 Touch Controller in Partner Modes23
Poly TC10 LED Status Indicators in Zoom Rooms Controller Mode23
Poly TC10 LED Status Indicators in Zoom Rooms Scheduler Mode23
Switch between Zoom Controller and Zoom Scheduler Mode24
Poly TC10 LED Status Indicators in Microsoft Teams Rooms Controller Mode24
Poly TC10 LED Status Indicators in Microsoft Teams Panel Mode24
6 Device Maintenance26
Updating Poly TC10 Software26
Unpair the TC10 from a Video System27
Restart the Poly TC1027
Factory Reset the Poly TC1027
Factory Restore the Poly TC10 in the UI28
Factory Restore the Poly TC10 in the Zoom Device Manager28
7 Troubleshooting29
View the Poly TC10 and Paired Video System Information29
Downloading Poly TC10 Logs29
Paired IP Devices30
IP Device Can't Pair to the Video System30
IP Device Doesn't Display on the Available Devices List30
Paired IP Device Is Disconnected31
IP Device Paired to Inaccessible Video System31
Zoom Rooms Pairing Error32

Poly TC10 - Page 4

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