Troubleshooting Your SoundPoint IP / SoundStation IP Phones
5 - 7
The following figure shows an example of a configuration file and the
resulting log file.
Manual Log Upload
If you want to look at the log files without having to wait for the phone to
upload them (which could take as long as 24 hours or more), initiate an upload
by pressing correct combination of keys on the phone.
For more information, refer to Multiple Key Combinations on page C-10.
When the log files are manually uploaded, the word “now” is inserted into the
name of the file, for example, 0004f200360b-now-boot.log .
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