Polycom 331 User Guide

TRANSFERRING CALLS
To transfer an ongoing call:
1. during a call, press Trans, the active call is placed on hold
2. place a call to the party to whom you want to transfer the call
3. press
4. hold until your call is answered by the second party, then press the Trans again
5. you can now replace the handset
blind transfer (the transfer is unannounced):
1. during a call, press Trans. the active call is placed on hold
2. press Blind
3. enter the number of the party to whom you want to transfer the call
4. press
5. you can now replace the handset
FORWARDING CALLS
You can redirect ALL incoming calls to another phone number
To enable call forwarding:
1. from the idle screen, press Forward
2. enter a number to forward calls to
3. press Enter
A voice message confirms that call forwarding is enabled
To disable call forwarding:
1. from the idle screen, press Forward
2. dial “0”
3. press Enter
A voice message confirms that call forwarding is disabled
When call forwarding has been completed successfully, a call forward icon → , followed by the
number to whom the call has been forwarded to, will appear on your phone display (the icon may
appear with up to 30 seconds delay)
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Polycom 331 Specifications

General

Lines	2
Protocol	SIP
Speakerphone	Full-duplex
Type	IP Phone
Display	102 x 33 pixel graphical LCD
Network	10/100 Ethernet
Power over Ethernet	Yes (IEEE 802.3af)
Audio	G.711, G.729
Ethernet Ports	2
Power	48V DC
Headset Port	Dedicated RJ-9 headset port