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Polycom 331 User Manual

Polycom 331
75 pages
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1
Owner’s Manual
Polycom 2-Line Phone V.1
ACC 1136- PUG

Table of Contents

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Polycom 331 Specifications

General IconGeneral
Lines2
ProtocolSIP
SpeakerphoneFull-duplex
TypeIP Phone
Display102 x 33 pixel graphical LCD
Network10/100 Ethernet
Power over EthernetYes (IEEE 802.3af)
AudioG.711, G.729
Ethernet Ports2
Power48V DC
Headset PortDedicated RJ-9 headset port

Summary

Introduction

Conformance Details

Details compliance with US standards like FCC and UL for the phone equipment.

Important Safety Instructions

Essential safety precautions to reduce the risk of fire, electric shock, and injury.

FCC Information and Regulations

Information regarding FCC compliance, phone line connections, and regulations.

Radio Interference Guidelines

Explains device compliance with FCC rules on radio frequency energy and potential interference.

Getting to Know Your Hosted PBX System

Installation Prerequisites and Setup Options

Outlines system setup steps, connection diagrams, and specific phone types like cordless.

Assigning Phone Numbers and Extensions

Process for assigning unique phone numbers and extensions to each phone device.

Installing Your Hosted PBX Phone System

Desk Phone Installation and Base Setup

Guides on connecting desk phones and attaching the phone base for mounting.

Service Activation Process

Steps to activate phone lines and enable service for incoming and outgoing calls.

Using Your Hosted PBX Phone System

System Overview and Desk Phone Introduction

Introduction to system capabilities, initial setup, and the Polycom 2-Line Desk Phone features.

Basic Call Handling and Placement

Core functions for answering, placing, and managing multiple calls on the desk phone.

Advanced Call Management Features

Procedures for call hold, transfer, and parking for efficient call management.

Voicemail System Operations

Comprehensive guide to using the voicemail system, including retrieval, settings, and web access.

Contact Directory and Speed Dial Management

Managing speed dial, contacts, and directory search functions for efficient communication.

Extension Setup and Call Customization

Configuring call forwarding, DND, display, headset, ringtones, language, and audio settings.

Administrator Functions

Control Panel Access and Overview

Overview of administrative management via the web Control Panel and login procedures.

Phone and Extension Management

Managing phone numbers, extensions, and physical phone relocation through the Control Panel.

Phone Configuration and History Viewing

Customizing phone display, time zone, caller ID, failover routing, and viewing call history.

Control Panel Additional Features Reference

Pointer to further documentation for advanced features available via the Control Panel.

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