Polycom 331 User Manual

38
Note
You can manually clear the call lists. They are automatically
cleared when you restart the phone.
Call Hold
To place a call on hold
When you place a call on hold, the caller will hear the standard phone
system hold music or a custom hold music uploaded by you through
the “Control Panel.
During a call, press . This will be indicated on the graphic
display by the hold icon as the line indicator.
Press again or the Resume soft key to resume the call.
The active audio icon (one of , , or ) appears
as the line indicator.
Multiple Calls on Hold
If multiple calls are on hold, use and to switch between
the calls, then press the Resume soft key to retrieve the desired
call.
Call Transfer
You can transfer calls from your Desk Phone to another Desk
Phone in your ofce or to any other phone number outside your
ofce. For example, if you receive a call from a coworker in the
ofce, you can transfer that call to another coworker in the ofce or
on his cellular phone outside the ofce.
A call can be transferred in one of three ways:
• Consultative transfer - The party to whom you want to transfer the
call answers their phone before you transfer the call or hang up.
You can consult with them before completing the transfer.
• Blind transfer - The call is automatically transferred after you dial
the number of the party to whom you want to transfer the call.
• Attended transfer—The parties are automatically connected to
each other after you exit the conference.
To transfer a call:
1. During a call, press Trans soft key.The active call is placed onhold.

Polycom 331 Specifications

General

Lines	2
Protocol	SIP
Speakerphone	Full-duplex
Type	IP Phone
Display	102 x 33 pixel graphical LCD
Network	10/100 Ethernet
Power over Ethernet	Yes (IEEE 802.3af)
Audio	G.711, G.729
Ethernet Ports	2
Power	48V DC
Headset Port	Dedicated RJ-9 headset port