Polycom CX5000 System User’s Guide
 
 
Using Call Controls 
When you answer a phone call from a Communicator contact, the Conversation window 
opens. The Conversation window offers a variety of call controls that you can use to 
transfer a call, put a call on hold, or adjust your speaker or microphone volume.  
The following table describes the call controls and their functions.  
 
 Control  Function 
 
End call. 
 
Put call on hold. 
 
Mute your line during a conference call. 
 
Transfer call to: 
•  another person 
•  another one of your devices (such as your 
cell phone).  
 
Display the dial pad. The dial pad is used to enter 
input to access voice mail and to enter pass code 
for conferences. 
 
Toggle audio from a call between the USB 
telephony device and other speakers. This control 
only appears if you have a USB telephony device 
attached to your computer and you have configured 
your audio device to play call audio on a separate 
device from your USB telephony device. 
 
Mute speakers. Click the Menu button to adjust the 
audio volume.  
 
Mute microphone. 
 
Audio level indicator. 
 
Time elapsed.