Polycom CX5500

1.2.0 | April 2016 | 3725-67893-001B
USER GUIDE
Polycom
®
CX5500 Unified Conference
Station for Microsoft
®
Skype™ for Business

Polycom CX5500 Specifications

General

Field of View	360 degrees
Camera Resolution	1920 x 1080
Microphone Range	12 feet (3.6 meters)
Connectivity	USB
Audio Bandwidth	160 Hz to 22 kHz
Speaker	Built-in speaker
Compatibility	Microsoft Lync, Microsoft Skype for Business

Summary

Getting Started with Polycom CX5500 Unified Conference Station

CX5500 Hardware and Keys

Details the physical components and buttons of the CX5500 device.

System Indicators and Status

Explains the meaning of indicator lights on the device.

Navigating the Unified Conference Station Interface

Describes how to interact with the device's screens and menus.

Logging Into and Locking the Unified Conference Station

Log Into the Unified Conference Station

Sign in Using your Skype For Business Credentials

Locking the Unified Conference Station

Procedures for locking and unlocking the device for security.

Using the CX5500 Unified Conference Station with Skype for Business

Minimum Requirements for a Laptop Connected to the CX5500 Unified Conference Station

Connect the CX5500 Unified Conference Station to Your Laptop

Steps for physically connecting the device to a laptop via USB.

Managing Audio Calls

Placing Audio Calls

Answer Audio Calls

Holding and Resuming Calls

Transferring Calls

Ignoring or Rejecting Incoming Calls

Audio Conference Calls

Audio Conference Calls

Skype for Business Conference Calls

Initiating and managing conference calls with Skype for Business.

Manage Conference Call Participants

Lock and Unlock a Conference Call

Shared Lines

Boss-Admin for Skype for Business

Managing shared lines and delegates for Skype for Business.

Managing Call Lists and Directories

View Recent Calls

Managing the Contact Directory

Adding, viewing, and updating contacts in the directory.

Managing the Corporate Directory

Search the Skype for Business Directory

Managing Buddy Lists, Favorites, and Contact Lists

Managing Favorites

Using Buddy Lists

Managing Skype for Business Contacts

Adding and managing Skype for Business contacts.

Updating Your Presence Status

Update Your Skype for Business Presence

Changing your presence status in Skype for Business.

Update Your Buddy Status

Accessing and Broadcasting Messages

Access Voicemail

Broadcasting Messages with Group Paging

Sending one-way audio announcements to groups.

Using Accessibility Features on The Unified Conference Station

Features for Hearing-Impaired Users

Accessibility features for users with hearing impairments.

Features for Vision-Impaired and Blind Users

Accessibility features for visually impaired users.

Features for Mobility-Impaired Users

Accessibility features for users with mobility impairments.

Performing Maintenance Tasks

Investigate Phone Warnings

Restart the Phone

Steps to restart the unified conference station.

Update the Phone Software

Updating the device's software.

Troubleshooting Issues

Troubleshoot Calendar Issues

Login Issues

Troubleshooting problems with user login credentials.