Polycom CX5500

Polycom, Inc. 82
Managing Call Lists and Directories
The CX5500 system supports a Recent Calls list, a Contact Directory and a Corporate Directory. The
system can also support a Skype for Business Directory, a BroadSoft Directory, and the GENBAND Address
Books depending on your server and if enabled by your system administrator. This section describes each
of these in the following topics:
● View Recent Calls
● Managing the Contact Directory
● Managing the Corporate Directory
● Search the Skype for Business Directory
● Search the Outlook Directory
● Managing the GENBAND Address Books
View Recent Calls
The CX5500 system maintains a Recent Calls list that includes missed, received, and placed calls. Each
list holds up to 100 entries.
You can perform the following tasks from the Recent Calls list:
● Sort, order, and filter calls. By default, the list displays all call types with the most recent call displaying
first.
● Remove calls from the list.
● Select a call record to view call details.
● Select a call record to automatically call a contact.
To view your Recent Calls list:
» Navigate to Directories > Recent Calls.
The following icons display next to a call to indicate the call type:
● Indicates a placed call
Note: Feature availability
the unified conference station may not support all of the features described in this section. Check with
your system administrator to find out which features are available on the unified conference station.
Tip: Quickly accessing the Recent Calls list
To quickly access recent calls, tap in the status bar.