Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide
Polycom, Inc. 69
a boss or delegate line. A boss can assign delegates and delegates can manage calls on behalf of the
boss’s line.
This section includes information and instructions on using the following Boss-Admin functions:
● Assign Delegates
● Set a Ringtone for Boss Calls
● Edit the Delegates Group
● Managing Calls on the Boss’s Line
● Alcatel-Lucent Shared Call Appearance
Assign Delegates
You can assign up to 25 delegates to your line using your Skype for Business client; however, you cannot
assign yourself as a delegate to a boss’s line. You can have delegates and be a delegate for another boss’s
line, and you can assign your bosses as delegates for your line. Delegates can be assigned to up to 18
bosses’ lines depending on the number of line keys available.
If all available line keys have been assigned to boss contacts and an expansion module is not attached to
the phone, additional contacts are not shown on the phone’s screen. For example, Bob can be a delegate
for Alice, Anna, Ken, and Jim because he has four line keys available on his phone. If Bob has an expansion
module connected to his phone, he can be assigned to an additional 14 bosses’ lines, which are shown for
the line keys on the expansion module.
To assign delegates:
1 In your Skype for Business client, click and select Tools > Call Forwarding Settings.
2 Select Simultaneously Ring > My Delegates, as shown next.
3 In the Call Forwarding – Delegates dialog box, click Add to add contacts as delegates for your
calls.
4 In the Choose a Delegate dialog box, select the contact you want to add as a delegate and click
Ok.
The contacts you add as delegates display in the Call Forwarding – Delegates dialog box, shown
next.
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