Polycom CX5500 Unified Conference Station for Microsoft Skype for Business User Guide
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3 Select a search option and select Next. You can choose to search by a contact’s last name, first
name, or phone number.
4 Enter your search criteria and press Next.
Your search results display with the contact’s name and phone number.
Save a Contact
If you want to modify a GAB contact’s information, you need to save the contact to the Contact Directory or
the Personal Address Book, if enabled.
To save contacts to the Contact Directory or Personal Address Book:
1 After you find your contact, select View.
2 In the Edit Contact screen, select Save.
The contact is saved to the Contact Directory or your Personal Address Book.
When you save a contact from the GAB to the Contact Directory or PAB, you can modify the contact’s
information and save the new contact information in the PAB or Contact Directory. For instructions on editing
contacts in the Personal Address Book, see Edit Contacts in the Personal Address Book. For information
on editing contacts in the Contact Directory, see Managing the Contact Directory.
Save Search Results
For the GAB, you can also enable View Persistency, which enables you to view your most recent search
results in the GAB after you have left the Directory screen.
To enable View Persistency:
1 Navigate to Settings > Basic > Preferences > Global Address Book > View Persistency.
2 Select Enable.
View Persistency is enabled and you can view your most recent search each time you return to the
GAB.
Using the Personal Address Book
The Personal Address Book (PAB) enables you to import contacts from GENBAND to the Contact Directory
on your CX5500 system. Additionally, you can search for contacts, edit contact information, and save
contacts to the PAB.
View Contacts in the Personal Address Book
Contacts saved to your PAB display in the Contact Directory.
Note: Adding contacts to address books
Before importing contacts, make sure you save all of your contacts to your PAB using your GENBAND
Personal Agent on your computer. Saving all of your contacts to the PAB ensures that your contacts
are downloaded to the Contact Directory.