Videoconference
Etiquette Guidelines
• Participate in an audio-visual check
o Start the video conference with a roll call or speak with the host site
• Mute appropriately
o Remember to mute when not speaking. This will ensure that video does not switch to
their site if someone coughs or makes a noise when using voice activated mode. It
will also prevent such noises from being broadcast to the other sites and acting as a
distraction.
o If you need to move the microphone during the session, mute it first.
• Engage the remote audience
o Look into the camera occasionally when you are speaking. This helps you to maintain
good eye contact with the remote audience.
o Do not move out of camera range so that people will always be able to see you.
• Speak clearly and naturally
o The microphone will automatically amplify the sound.
o There is no need to shout. Quiet talkers should sit closer to the mic.
o Modulate your voice so it is not a monotone.
• Pause between speakers
o Due to a slight audio delay, pause and wait for a longer than normal period if you want
to be able to hear comments or are expecting a response from other sites.
• Reduce background noise
o Avoid unnecessary tapping, rustling of papers, and side conversations when your site
is speaking, as this will add audio noise for the receiving sites.
• Enhance video display
o Avoid, if possible, rapid movements or erratic hand gestures.
o Avoid wearing clothing with loud patterns, or solid red and white.
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Professional behaviour
o Be aware of the start and end time scheduled
o Assume that you are visible and can be heard throughout the meeting.
o Do not monopolize the conversation.
Do not interrupt when others are talking.
Use respectful language at all times.
Focus discussion and questions on the content of the session.
Differences of opinion should be conceptual, not personal.
o Respect individual confidentiality.
• Administrative meetings
o Participates at all sites should be introduced.
o Identify your name and site whenever you respond—until everyone is oriented to each
other.
• After the session
o Leave room clean and put video conference equipment away.
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