User Guide for the Polycom
®
SoundStation
®
IP 5000 Phone
54
To change the backlight timeout:
1. Press , and then select Settings > Basic > Backlight Timeout.
2. From the Backlight Timeout screen, select a timeout period. The default
timeout is 40 seconds.
3. Press to return to the idle screen.
Troubleshooting
The following tables contain general troubleshooting information to help you
solve any problems you might encounter when you use the
SoundStation IP 5000 conference phone. The tables list possible trouble
symptoms, the likely causes of these problems, and recommended corrective
actions to take. Problems are grouped as follows:
• Power and Startup on page 55
• Controls on page 55
• Access to Screens and Systems on page 56
• Calling on page 56
• Displays on page 57
• Audio on page 57
• Overall Functioning on page 57
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware (see Testing Phone
Hardware on page 58).
If your phone is unable to perform certain tasks, a warning icon, , will
display in the status bar. You can view details about phone issues from the
Warnings screen. For more information, see Investigating Phone Warnings on
page 58.
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