3. If you have user-installed PKI certificates that you do not want to retain, deselect the Keep
installed certificates after system reset checkbox.
4. Select Restart.
After about 15 seconds, the system restarts and displays the setup wizard.
Updating System Software
You can use the following methods to update the software of your Pano system:
▪ Online server at the Polycom Support Site
▪ Custom server URL
▪ Provisioning service (e.g., RealPresence Resource Manager)
▪ Polycom Cloud Service
▪ Software file obtained from http://support.polycom.com and uploaded to the system web interface
using a USB storage device.
Choose Software Update Location in System Web Interface
You may have several options for updating your Pano system software depending on your environment.
Procedure
1. In the system web interface, go to General Settings > Software Update.
2. Select one of the following in the Download Update From field (some options may not be
available based on how your system is configured):
Software Update Location Description
Polycom Support Site An online software server hosted by Polycom.
Custom Server URL A server on your network that supports HTTP
or HTTPS downloads.
The URL is the path to the latest software
build folder (e.g., https://pano-build-
folder). The folder should contain the
following files:
▪
release.json
▪
polycom-pano-<version>.json
▪
polycom-pano-<version>.zip
Provisioning Server Receive updates from a provisioning service,
such as RealPresence Resource Manager.
Polycom Cloud Service Receive updates from the service if your
device is registered to it.
3. If you chose to download from a Custom Server URL, enter the path to the software build folder
on your network in the Update Server Address field.
System Maintenance
Polycom, Inc. 45
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