Release Notes
Polycom RealPresence Group Series, Version 4.1.1.1
Polycom, Inc. 21
Cameras GS-7213 4.0.0 Sometimes when a
RealPresence Group system is
in a call, the Mute button cannot
be used to enable or disable
EagleEye Director tracking.
In the local interface,
enable or disable camera
tracking from Menu >
Cameras.
Cameras GS-7098 4.0.0 When a RealPresence Group
system is not in a call, the Mute
button cannot be used to enable
or disable EagleEye Director
tracking.
Enable or disable camera
tracking from the Menu
screen in the local
interface.
Cameras GS-6997 4.0.1 On occasion after completing
the setup wizard, the Polycom
Microphone array is not
detected.
Disconnect and reconnect
the microphone array
cable to the system, and
then go to the Audio
Diagnostic page to confirm
that the issue is resolved.
Content GS-10151 4.0.2 The RealPresence Group series
does not support HDCP
(high-bandwidth digital content
protection). If you connect a
content source that sends
HDCP-encrypted content, the
content is not shown (on the
local or far side) and the screen
displays black video.
When sending content, do
not use a content source
using HDCP.
Content GS-9099 4.0.2 When a RealPresence Group
system is in an H.323 call at 3
Mbps and above with a Sony
PCS-XG80 system that is
sending content, the
RealPresence Group system
displays content and far-end
video on the monitor. It does not
show near-end video.
Place the call at a speed
less than 3 Mbps.
Content GS-9043 4.0.0 Sharing content on a
RealPresence Group system by
using a 1280 x 1024 resolution
with a 85 Hz refresh rate is not
supported.
Use a refresh rate of 60
Hz or 75 Hz.
Content GS-8282 4.0.2 When sending content using an
Apple MacBook and a VGA
adapter not made by Apple, the
RealPresence Group system is
unable to send 1080p content.
Send content using a
resolution of 1280x1024,
1024x768, or 800x600.
Alternately, use an Apple
VGA adapter.
Category Issue ID
Found in
Release Description Workaround