What to do if my Polycom SoundPoint IP 550 IP Phone is not in an active state?
If your Polycom IP Phone is not in an active state, try pressing the keys more slowly. To confirm that the line is active, press the Menu key, then select Status > Lines > Line Information. From the Line Information page, verify that your phone line is registered. If issues persist, contact your system administrator.
How to fix LAN cable connection issues on my Polycom SoundPoint IP 550 IP Phone?
To troubleshoot LAN cable connection problems with your Polycom IP Phone: * Check the termination at the switch or hub (the end of the cable furthest from the phone). * Verify that the switch or hub is working correctly (look for flashing link/status lights) or contact your system administrator. * Check if the LAN port is active or inactive: press the Menu key, then select Status > Network > Ethernet. From the Ethernet page, scroll to the LAN port field and confirm that it is active.
Why is my Polycom SoundPoint IP 550 not ringing?
If your Polycom IP Phone isn't ringing, first adjust the ringing level using the volume up/down keys on the front panel. Also, check the Alerting Destination by going to Menu > Basic > Settings > Preferences > Audible Ringer.
What to do if the dial pad on my Polycom SoundPoint IP 550 does not respond?
If the dial pad on your Polycom IP Phone isn't responding, first verify that the phone is unlocked and that the information status doesn't say 'This Phone is Locked'. Next, check to make sure the phone is turned on by checking the display, other keys, and lights, and try to place a call. If these steps don't resolve the issue, contact your system administrator.
Why is there no audio on my Polycom IP Phone headset?
If you're not getting any audio on your headset with your Polycom IP Phone, make sure the headset is plugged into the jack labeled 'Headset' on the back of the phone. Also, ensure that the headset amplifier (if you're using one) is turned on and the volume is properly adjusted. If the amplifier uses batteries, check to see that they are fully charged.
General| Full duplex | Yes |
|---|---|
| Camera included | No |
| Frequency range | 150 - 7000 Hz |
| Base station keys | 26 + 4 |
| Channels quantity | 2 channels |
| Dimensions (WxDxH) | 265 x 150 x 190 mm |
| Networking features | DHCP/Static IP |
| Ethernet LAN (RJ-45) ports | 2 |
| Supported network protocols | FTP, TFTP, HTTP, HTTPS |
| Supported data transfer rates | 10/100 Mbit/s |
| Product color | Gray |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating temperature (T-T) | 10 - 40 °C |
| Operating relative humidity (H-H) | 20 - 85 % |
| Power requirements | 48V DC |
| Volume control | Digital |
| Voice codecs | G.722 |
| Backlight color | - |
| Display resolution | 320 x 160 pixels |
| Safety | UL/C-UL; CE Mark-1; EN 60950-1; IEC 60950-1; AS/NZS 60950 |
| Certification | - FCC Part 15 (CFR 47) Class B - ICES-003 Class B - EN55022 Class B - CISPR22 Class B - AS/NZS CISPR 22 Class B - VCCI Class B - EN55024 - EN61000-3-2; EN61000-3-3 - ROHS - Anatel - GOST - C-tick - CCC |
| Compliance industry standards | IEEE 802.3af; IEEE 802.1p;IEEE 1329; RFC 1889 |
Weight and Dimensions| Weight | 2045 g |
|---|
To Next Page