Limited Warranty and Limitation of Liability
Polycom warrants to the end user 
(“Customer”) that this product will be 
free from defects in workmanship and 
materials, under normal use and service, 
for one year from the date of purchase from 
Polycom or its authorized reseller. 
Polycom’s sole obligation under this 
express warranty shall be, at Polycom’s 
option and expense, to repair the defective 
product or part, deliver to Customer an 
equivalent product or part to replace the 
defective item, or if neither of the two 
foregoing options is reasonably available, 
Polycom may, in its sole discretion, refund 
to Customer the purchase price paid for 
the defective product. All products that 
are replaced will become the property of 
Polycom. Replacement products or parts 
may be new or reconditioned. Polycom 
warrants any replaced or repaired product 
or part for ninety (90) days from shipment, 
or the remainder of the initial warranty 
period, whichever is longer.
Products returned to Polycom must be 
sent prepaid and packaged appropriately 
for safe shipment, and it is recommended 
that they be insured or sent by a method 
that provides for tracking of the package. 
Responsibility for loss or damage does not 
transfer to Polycom until the returned item 
is received by Polycom. The repaired or 
replaced item will be shipped to Customer, 
at Polycom’s expense, not later than thirty 
(30) days after Polycom receives the 
defective product, and Polycom will retain 
risk of loss or damage until the item is 
delivered to Customer.
LIMITATION OF LIABILITY. TO THE 
FULL EXTENT ALLOWED BY LAW, 
POLYCOM EXCLUDES FOR ITSELF 
AND ITS SUPPLIERS ANY LIABILITY, 
WHETHER BASED IN CONTRACT OR 
TORT (INCLUDING NEGLIGENCE), 
FOR INCIDENTAL, CONSEQUENTIAL, 
INDIRECT, SPECIAL, OR PUNITIVE 
DAMAGES OF ANY KIND, OR FOR LOSS 
OF REVENUE OR PROFITS, LOSS OF 
BUSINESS, LOSS OF INFORMATION OR 
DATA, OR OTHER FINANCIAL LOSS 
ARISING OUT OF OR IN CONNECTION 
WITH THE SALE, INSTALLATION, 
MAINTENANCE, USE, PERFORMANCE, 
FAILURE, OR INTERRUPTION OF ITS 
PRODUCTS, EVEN IF POLYCOM OR ITS 
AUTHORIZED RESELLER HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH 
DAMAGES, AND LIMITS ITS LIABILITY 
TO REPAIR, REPLACEMENT, OR REFUND 
OF THE PURCHASE PRICE PAID, AT 
POLYCOM’S OPTION. THIS DISCLAIMER 
OF LIABILITY FOR DAMAGES WILL 
NOT BE AFFECTED IF ANY REMEDY 
PROVIDED HEREIN SHALL FAIL OF ITS 
ESSENTIAL PURPOSE.
Limited Warranty
Polycom will not be liable under this 
limited warranty if its testing 
and examination disclose that the alleged 
defect or malfunction in the product does 
not exist or results from
 Failure to follow Polycom’s installation, 
operation, or maintenance instructions;
 Unauthorized product modification 
or alteration;
 Unauthorized use of common carrier 
communication services accessed 
through the product;
 Abuse, misuse, negligent acts or omis-
sions of Customer and persons under 
Customer’s control; or
 Acts of third parties, acts of God, 
accident, fire, lighting, power surges 
or outages, or other hazards.
Exclusions
Some countries, states, or provinces do not 
allow the exclusion or limitation of implied 
warranties or the limitation of incidental or 
consequential damages for certain products 
supplied to consumers, or the limitation 
of liability for personal injury, so the 
above limitations and exclusions may be 
limited in their application to you. When 
the implied warranties are not allowed 
to be excluded in their entirety, they 
will be limited to the duration of the 
applicable written warranty. This warranty 
gives you specific legal rights which may 
vary depending on local law.
Disclaimer
This Limited Warranty and Limitation of 
Liability shall be governed by the laws of 
the State of California, U.S.A., and by the 
laws of the United States, excluding 
their conflicts of laws principles. The 
United Nations Convention on Contracts 
for the International Sale of Goods is 
hereby excluded in its entirety from 
application to this Limited Warranty 
and Limitation of Liability.
Governing Laws
If you purchased your product from 
a Polycom Authorized Reseller, contact 
the Authorized Reseller for information 
about service agreements applicable to 
your product.  For technical assistance 
or information on service programs, 
please visit Polycom’s website at 
www.polycom.com and select the Support 
menu. 
Service Agreements
WARRANTY EXCLUSIVE. IF A POLYCOM 
PRODUCT DOES NOT OPERATE AS 
WARRANTED ABOVE, CUSTOMER’S 
SOLE REMEDY FOR BREACH OF THAT 
WARRANTY SHALL BE REPAIR, 
REPLACEMENT, OR REFUND OF THE 
PURCHASE PRICE PAID, AT POLYCOM’S 
OPTION. TO THE FULL EXTENT 
ALLOWED BY LAW, THE FOREGOING 
WARRANTIES AND REMEDIES ARE 
EXCLUSIVE AND ARE IN LIEU OF ALL 
OTHER WARRANTIES, TERMS, OR 
CONDITIONS, EXPRESS OR IMPLIED, 
EITHER IN FACT OR BY OPERATION 
OF LAW, STATUTORY OR OTHERWISE, 
INCLUDING WARRANTIES, TERMS, OR 
CONDITIONS OF MERCHANTABILITY, 
FITNESS FOR A PARTICULAR PURPOSE, 
SATISFACTORY QUALITY, 
CORRESPONDENCE WITH DESCRIPTION, 
AND NON-INFRINGEMENT, ALL OF 
WHICH ARE EXPRESSLY DISCLAIMED. 
POLYCOM NEITHER ASSUMES NOR 
AUTHORIZES ANY OTHER PERSON TO 
ASSUME FOR IT ANY OTHER LIABILITY 
IN CONNECTION WITH THE SALE, 
INSTALLATION, MAINTENANCE OR USE 
OF ITS PRODUCTS.