Polycom Trio Visual+

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Consultative transfer—Enables you to speak with the other party before completing the transfer.
Related Topics
Audio Calls
Choose a Default Transfer Type
You can choose a default transfer type to use for all calls on Polycom Trio.
When you choose a default transfer type, the phone uses the selected transfer type for all calls.
Consultative is the default transfer type.
Procedure
1 Navigate to Settings > Basic > Preferences.
2 Select Default Transfer Type and choose a transfer type.
The selected transfer type is used for all calls.
Transfer a Call
How you transfer a call on Polycom Trio varies depending on the default transfer type.
Procedure
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During a call, do one of the following:
◦
When the default type is Blind, select
Transfer and dial a number or select a contact
from Recent Calls or Contacts.
◦
When the default type is Consultative, tap
and select Transfer. Dial a number or
select a contact from Recent Calls or Contacts.
The call is transferred automatically.
Transfer a Call using Consultative Transfer
How you transfer a call using Consultative Transfer varies depending on the default transfer type set
on the Polycom Trio system.
Procedure
•
During a call, do one of the following:
Printed from Polycom, Inc. (http://documents.polycom.com) Page 37