Polycom VVX 300 - Page 14

User Acceptance Tests (UAT)
General Test Cases (Perform on at least one phone) Outcome
1
Perform at least 3 Outbound calls to a Long-Distance number
2
Perform at least 3 Outbound calls to a Toll-Free number
4
Verify Inbound and Outbound DTMF (Touch-Tone) functionality
5
Perform at least 3 Inbound multi-page faxes, if applicable
6
Perform at least 3 Outbound multi-page faxes, if applicable
9
Complete a walkthrough of the Call Flow and approve all sounds and
selections.
10
Log in an out of Queues, if applicable (Queue members only)
Phone test cases (perform on all phones) Outcome
11
Perform at least 3 Inbound calls of at least 30 second duration and
confirm full duplex (two-way) audio
12
Perform at least 3 Outbound calls of at least 30 second duration and
confirm full duplex audio (non-IVR)
13
Send and Receive an internal call (extension to extension)
14
Log in to voicemail
15
Transfer a call to an internal extension
16
Transfer a call to an external number
17
Place a call on/off hold
18
Test 3-way calling
19
Verify speaker phone/headset functionality, if applicable
20
Test ringer and speaker volume
Notes:
•
If any scenario above is not applicable, please mark it as so.
•
It is strongly recommended that the customer/interconnect perform any additional testing/validation
scenarios relevant to their specific requirements/needs
•
Please submit this document within 1 DAY of service turn up. If the document is not submitted,
numbers will not be ported and the service may be deactivated.
•
ONCE THE UAT IS SUBMITTED, CHANGES MOVING FORWARD, ADDITIONAL ONSITE TRAINING ARE
CONSIDERED MACDS AND WILL BE CHARGEABLE.
Customer Name: ___________________________________
Completed By: ___________________________________
Date Completed: _____/_______/_______
Please sign this questionnaire to verify tests completed and that you have read the notes.
Return signed via fax (306-565-6622) or email russell.manalo@myaccess.coop upon successful completion of the above cases.