Listen To Voicemail: Dial *45> Enter Pin (If Applicable)
Consultative Transfer: Select TRANSFER > Select CONSULTATIVE >DIAL NUMBER (Or Press LINES To Access Speed Dials) > Select SEND > Announce
The Caller > Select TRANSFER (Press CANCEL To Stop Transfer)
Blind Transfer: Select TRANSFER > Dial NUMBER (Or Press LINES To Access Speed Dials) > Select SEND > Hang Up
Transfer To Voicemail: Select TRANSFER > Dial *41 & EXTENSION > Select SEND
Create Conference Call On Active Call: Select MORE > CONFERENCE > Dial NUMBER > Select SEND > Announce Conference > Select MORE > Select
CONFERENCE To Join Callers > (Select SPLIT-To Separate Callers)
Joining 2 Active Calls On A Conference: While Active On 2 Separate Calls > Select MORE > Select JOIN
Making A Call: Dial Number > Select SEND Or DIAL > If Handset It On The Hook Simply Dial The NUMBER And Pick Up The Handset.
Put Call On Hold: Select HOLD On Active Call > (To Start A Second Call) Select NEW CALL > DIAL NUMBER > SEND
Answer Call Waiting: Select ANSWER Or Let It Ring Twice Which Will Split The Calls On Your Phone (Use Arrows To Toggle Between Callers) > Click
END CALL Once Complete > Select RESUME To Go To Original Caller
Directed Call Pick Up: Dial *78 & EXTENSION Receiving Call > Select SEND Or DIAL (If Programmed As A Speed Dial, Just Press The Blinking Green
softkey)
Do Not Disturb: Select the HOME BUTTON > Select the DND icon
**If Applicable Features**
Put A Call into Park: Select TRANSFER > Dial CALL PARK EXTENSION > Select SEND
**Please note, transferring to call parks must be done using a blind transfer
Retrieve Call from Call Park (If it’s not programmed as a speed dial): Dial EXTENSION > Select SEND
**If it’s programmed as a speed dial on your phone click the red light to retrieve the call.**
Multicast/Group Paging: Click the PAGE button across the bottom of your phone. Select the group you are paging. Click the PAGE button and begin
speaking.
Intercom 2-Way Paging: Dial *76 & EXTENSION> Select DIAL
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