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6144 Calle Real Suite #200, Santa Barbara, CA 93117 | www.Impulse.net | 800.456.5800
Polycom VVX 301 & VVX 401
Long Format Guide
The Long Format Guide has detailed information on the most popular features. There are also
videos and quick tips available at impulse.net/begin.
Table of Contents
Phone Layout .................................................................................................................................. 2
Reading the Guide .......................................................................................................................... 2
How to Use Your ClearStar Phone .................................................................................................. 3
Placing a Call ................................................................................................................................... 3
Answering the Phone...................................................................................................................... 3
To Answer a Second Call/Call Waiting ............................................................................................ 3
Call Hold .......................................................................................................................................... 4
Voicemail ........................................................................................................................................ 4
Consulted Transfer ......................................................................................................................... 5
Blind Transfer .................................................................................................................................. 5
Direct Transfer to Voice Mail .......................................................................................................... 6
Three-Way Calling/Conference Call ................................................................................................ 6
Six-Way Calling ................................................................................................................................ 7
Call Forward .................................................................................................................................... 8
Call Park ........................................................................................................................................ 10
Blocking Caller ID .......................................................................................................................... 11
Mute Music on Hold ..................................................................................................................... 11
Phone-Top Features ..................................................................................................................... 12
Adjusting the Volume on the Phone ............................................................................................ 12
Changing the Ring Type ................................................................................................................ 12
Missed Calls - Clearing Alert ......................................................................................................... 12
Favorites ....................................................................................................................................... 13
Phone Reboot ............................................................................................................................... 15
[5.4.3] 09-06-17
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