Polycom Soundstation 5000 & 7000 
Quick-Use Guide
Soft-Keys
Soft-keys are the four buttons below the display of  your Polycom phone. The function 
of  a ‘Soft-Key’ changes, depending on the state of  the phone.
Dialing
• Long distance numbers require a 1 followed by the area code and telephone
number.
• After dialing a telephone number or extension push the ‘Send’ soft key to begin
the call.
• To mute your phone’s microphone press the ‘Mute’ button(a round button with
a microphone and a slash) on the lower right side of  the phone.
Conference
Conference calling allows three people to be merged onto one phone call by bringing 
two different calls together. To perform a conference call:
1. Press the Conference soft-key.
2. Dial the phone number or extension you’d like to conference.
3. Wait for the third party to answer.
a. When answered, you may consult with the third party prior to conferencing.
4. When ready to conference, press the Conference soft-key.
Transfer
An assisted transfer includes a consultation period prior to releasing the call. To 
perform an assisted transfer:
2. Pres the Transfer soft-key.
3. Dial the phone number or extension you’d like to transfer to.
4. Wait for the transfer destination to answer.
a. When answered, you may consult with the destination prior to releasing the
call.
5. When ready to transfer, press the Transfer key again.