Virtual Communications Express 
Quick Start Guide: Polycom VVX 301/311
 
 
 
3 
 
Contacts 
Contact Directory 
Press   to select a contact from the Contact Directory. 
•  View Directory - select Directories from the Home view. Press Contact Directory on the 
Directory screen. 
•  Add Contact - navigate to your Contact Directory and press Add. Enter the contact’s information, 
and press Save. Enter a Favorite Index number to make a contact a Favorite. 
•  Update Contact Info - navigate to your Contact Directory and select the contact. Press Info > 
Edit and update the contact’s information. Press Save. 
•  Delete a Contact - navigate to your Contact Directory and select the contact. Press Info > 
Delete. Press Yes to confirm. 
•  Search for a Contact - navigate to your Contact Directory and press Search. Enter search 
criteria and press Search. 
•  Dial a contact from your Directory - navigate to your Contact Directory and select the contact. 
Select the contact’s phone number. 
Favorites 
Favorites are contacts you call most often. 
•  View Favorites from Home - press   and select Directories> Favorites. 
•  Make a contact a Favorite - Go to your Contact Directory and select the contact. Select Info > More, 
Add to Favorites. Press Yes to confirm. 
•  Dial a Favorite - Select the favorite from the Home or Lines view or from your Favorites list. 
Tip:  A   indicates a Favorite.