Virtual Communications Express 
Quick Start Guide: Polycom VVX 301/311
 
 
 
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Recent Calls 
Do one of the following from the Lines view: 
•  Press  , the select Directories > Recent Calls. 
o  Press Sort to sort and order calls. 
o  Press Type to display only certain calls 
o  Select a call record to dial. 
•  Press the right arrow key to view the recent Placed Calls. 
•  Press the left arrow key to view the recent Received Calls. 
•  Press the down arrow key to view the recent Missed Calls. 
•  Press the up arrow key to view Favorites. 
Conference Calls 
1.  Call the first party and press More > Confrnc after it connects. 
2.  Dial and connect with the second party and press Confrnc again. 
•  Press Hold to hold all participants. 
•  Press End Call to remove yourself from the call but keep the other participants connected. 
•  Press Manage (if available) to manage each participant. 
•  Press Split to end the conference and hold all participants. 
Timesaver: Press Join to set up a conference if you have an active and held call. 
Voice Mail 
The   icon next to a line key indicates that you have voice mail. 
1.  Select Messages from the Home view. 
-OR- 
Press   and select Message Center. 
2.  Press Connect and follow the prompts.