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Polycom VVX 311 - Page 6

Polycom VVX 311

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Table of Contents

Table of Contents2
Overview of Phone Hardware and Keys8
VVX 301 Series Hardware8
Navigating VVX Business Media Phones10
Accessing Screens on VVX 301 Phone10
Access the Home Screen10
Access the Calls Screen10
Access the Lines Screen11
Access the Active Call Screen12
Switch Among Phone Screens12
Icons and Status Indicators12
Audio Calls14
Placing and Answering Audio Calls14
Placing Audio Calls14
Place a Call from the Dialer14
Place an International Call14
Place a Call from Recent Calls15
Calling Favourites15
Calling Contacts from the Directory15
Call a Contact from a Directory15
Redial a Number16
Answering Audio Calls16
Answer an Incoming Call16
Answer a Call from the Calls Screen if Voicemail Disabled16
Answer a Call When in a Call17
Switch Among the Handset, Headset, and Speakerphone17
Mute and Unmute Audio17
Holding and Resuming Calls17
Hold a Call17
Resume a Call18
Ending Calls18
End an Active Audio Call18
End a Held Call18
Transferring Calls18
Choose a Default Transfer Type18
Transfer a Call19
Cancel a Transfer19
Managing Calls19
Display Calls from the Lines Screen19
Display Calls from the Calls Screen20
Manage a Call from the Calls Screen20
Ignoring or Rejecting Incoming Calls20
Ignore or Silence an Incoming Call20
Reject Incoming Calls21
Reject Calls from a Contact21
Rejecting Calls with Do Not Disturb21
Enable Do Not Disturb21
Reject Calls with Do Not Disturb on Multiple Lines22
Reject Calls with Do Not Disturb on One Line22
Disable Do Not Disturb22
Conference Calls23
Tips for Conference Calls23
Audio Conference Calls23
Initiate a Conference Call23
Join Calls to Create a Conference Call24
End a Conference Call24
Hold a Conference Call24
Resume a Conference Call24
Split a Conference Call24
Call Lists and Directories25
Recent Calls25
View Recent Calls25
Sort Recent Call Entries25
Sort Entries by Call Type25
Edit a Recent Call Entry26
Delete a Recent Call Entry26
Save a Recent Call Entry26
View Call Details26
Contact Directory26
Favourites27
Phone Accessories and Computer Applications27
Using a Headset with Your Phone27
Connecting a Headset27
Use Your Headset for All Calls27
Reactivate Headset Memory Mode28
Using Electronic Hookswitch28
Setting the Headset Base Unit Options28
Enable Electronic Hookswitch28
Change the Headset Mode29
Controlling Calls with Electronic Hookswitch29
Disconnect Your Headset29
Accessibility Features30
Features for Hearing-Impaired Users30
Accessibility Features for Hearing-Impaired Users30
Features for Mobility-Impaired Users31
Accessibility Features for Mobility-Impaired Users31
Features for Vision-Impaired and Blind Users32
Accessibility Features for Vision-Impaired and Blind Users32

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