Polycom VVX 311 - Table of Contents

Overview of Phone Hardware and Keys ............................................................................ 8
VVX 301 Series Hardware ............................................................................................... 8
Navigating VVX Business Media Phones .......................................................................... 10
Accessing Screens on VVX 301 Phone ............................................................................. 10
Access the Home Screen .............................................................................................. 10
Access the Calls Screen ................................................................................................ 10
Access the Lines Screen ................................................................................................ 11
Access the Active Call Screen ........................................................................................ 12
Switch Among Phone Screens ....................................................................................... 12
Icons and Status Indicators ........................................................................................... 12
Audio Calls ..................................................................................................................... 14
Placing and Answering Audio Calls ................................................................................ 14
Placing Audio Calls ...................................................................................................... 14
Place a Call from the Dialer .......................................................................................... 14
Place an International Call ........................................................................................... 14
Place a Call from Recent Calls ....................................................................................... 15
Calling Favourites ....................................................................................................... 15
Calling Contacts from the Directory ............................................................................... 15
Call a Contact from a Directory ..................................................................................... 15
Redial a Number ......................................................................................................... 16
Answering Audio Calls ................................................................................................. 16
Answer an Incoming Call .............................................................................................. 16
Answer a Call from the Calls Screen if Voicemail Disabled ................................................. 16
Answer a Call When in a Call ........................................................................................ 17
Switch Among the Handset, Headset, and Speakerphone ................................................. 17
Mute and Unmute Audio .............................................................................................. 17
Holding and Resuming Calls ......................................................................................... 17
Hold a Call ................................................................................................................. 17
Resume a Call ............................................................................................................. 18
Ending Calls ............................................................................................................... 18
End an Active Audio Call .............................................................................................. 18
End a Held Call ........................................................................................................... 18
Transferring Calls ........................................................................................................ 18
Choose a Default Transfer Type .................................................................................... 18
Transfer a Call ............................................................................................................ 19
Cancel a Transfer ........................................................................................................ 19