Polycom VVX 400 Series Training

Copyright 2019, Fuze
Utilizing A Shared Extension
A shared extension allows a user to have a secondary
phone line displayed that would be shared with another
user. Shared extension capabilities include park and pick-
up calls on that line, answer and place calls from that line,
as well as view call status.
To place a call from a shared line:
• Press the line appearance key of the shared extension
• Enter the phone number or extension to dial
To park and pick-up a call:
• Place active call on hold to park the call
– Color of the line key LED indicator will change from green
to red
• Press the line appearance key of the shared extension
to pick-up a call
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Incoming calls to the shared extension will appear on active call screen with a label
indicating the extension. If multiple calls are on hold on the shared extension, press
and hold the extension line appearance key to select the call to answer. The line key
LED indicator will not illuminate when either shared line extension is idle.
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Polycom VVX 400 Series Specifications

General

Resolution	320 x 240 pixels
SIP Protocol Support	Yes
Line Keys	6
Lines	Up to 12
Speakerphone	Full-duplex
Opus Codec Support	No
Bluetooth Support	No
Wi-Fi Support	No
H.323 Support	No
PoE	Yes (802.3af)
Audio Features	Acoustic Clarity Technology
Supported Codecs	G.711, G.722, G.729
Power over Ethernet	IEEE 802.3af Class 2
Weight	0.90 kg
Headset Support	Yes (3.5mm or EHS)
Dimensions	24 x 18 x 15 cm