Polycom VVX 400 Full Guide

V1
a. If you have not yet setup your Voicemail; your password will be your extension number.
b. New users will be taken through a guided setup process.
c. The three greetings you will record are the following:
i. Speak your name
ii. Create a phone busy greeting
iii. Create an unavailable greeting
Creating a Temporary Greeting
The voicemail temporary greetings can be used to inform callers that you are on vacation, traveling, etc.
This greeting can be changed at any time and will over-ride the other greetings until removed.
To create a temporary greeting:
a. Click on Voicemail button
b. Enter your password
c. Press “0” for mailbox options
d. Press “4” to create a temporary greeting
e. Record the temporary greeting and hit #
f. Press “1”to accept or “2” to re-record
To remove the Temporary Greeting:
a. Click on Voicemail button
b. Enter your password
c. Press “0” for mailbox options
d. Press “4” to select the temporary greeting
e. Press “2” to erase and the system will automatically remove the temporary greeting and
revert back to your existing greetings.
Placing a caller on hold (The call will remain on your phone until you transfer it)
1. While on a call press this button.
2. To pick up the call, press this button.
Parking a call (The call will be placed on a “Pickup” softkey to be picked up on another
extension)
The Parking Lot feature allows you to place a call in a temporary holding space where it can be retrieved
from any extension within the company.
1. While on a call press the “Park” softkey on the screen.

Polycom VVX 400 Specifications

General

RJ-9 ports quantity	1
Expansion module support	Yes
Ethernet LAN (RJ-45) ports	2
Number of handles included	- pc(s)
Voice codecs	G.722.1C, G.711, G.722, G.722.1, G.729A, G.729B, iLBC
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Display resolution	320 x 240 pixels
Lines quantity	12 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Security algorithms	HTTPS, SRTP, SSL/TLS
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Harmonized System (HS) code	85171800

Weight and Dimensions

Depth	180 mm
Width	190 mm
Height	150 mm
Weight	900 g
Package weight	1400 g