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Polycom VVX 400 - Page 5

Polycom VVX 400
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V1
2. Hang up the receiver and the call will be sitting in one of the Pickup” slots (the system will
automatically select a Pickup button).
3. On any extension, press the appropriate “Pickup” softkey.
4. You will hear a tone indicating the call has been successfully picked up.
Transferring a call
1. While on a call press this button (Transfer). You will hear a dial tone.
2. To transfer, simply dial the extension or the phone number.
a. This can be an internal extension number like 1022”.
b. Or an external phone number like ‘3035570371’).
3. Then press “Send”.
a. If you want to announce who is calling, remain on the line until the recipient answers. When
you are ready to send the call, press the button again.
b. If you want to blind transfer (send the call without talking to the recipient first), press the
button again immediately after you hear ringing.
c. If you want to forward directly to voicemail, just dial the extension with an asterisk in front
(i.e. *1022 instead of just 1022).
Paging All Phones
To make a page, press the Page All softkey on the screen. You will hear a tone indicating the page has
begun. Speak your message and hang up when done. This is a one-way announcement to all extensions
and recipient cannot respond.
Paging One Phone (Intercom)
1. To intercom a single extension simply dial *80xxxx.
- (Replacing the xxxx with the user’s extension number).
2. A notification tone will be played to the recipient to inform them of the connection.
3. Unlike paging all phones, this is a two way conversation between the originator and one
recipient.

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