Polycom VVX400
 
3
Reynwood Communications ● Tinton Falls, NJ 07701 ● (800) 747-1703 ● reynwood.com 
     
 
Common Features & Functions 
Placing Calls 
You can perform all the functions of your VVX 400 series phone with the handset still in the 
cradle (On Hook) or with the handset out of the cradle (Off Hook). 
Using the Dial Pad 
On Hook 
  Dial the number on the dial pad. 
  Complete your call by taking one of the following steps: 
o  Press the Dial soft key 
o  Press the Line key (of the extension you want to call from) 
o  Press the Speakerphone button 
o  Lift the handset 
Off Hook 
  Lift the handset to hear dial tone 
  Dial the number on the dial pad. 
  Wait – and the number will be dialed after a few seconds 
Note:  If you lift the handset before dialing, the system will attempt to dial the digits already entered after a 
slight pause.  Leaving the handset in the cradle until you are finished dialing will provide you all the time 
you need to enter the number in full.  You do not have to preface numbers with a ‘1’ or a ‘9.’ 
Using the Dialer 
The Dialer initially displays a list of previously-placed calls. As you enter digits on the dial pad, 
the Dialer shows you recently called numbers which match the one you are currently dialing.  
You can use the up and down navigation arrows to highlight the number you want to call.  Once 
the number is highlighted, press the Send soft key. 
Using Recent Call Lists 
When your phone is showing the Lines View, the left, right, and down arrows are a one-touch 
shortcut to different Recent Calls lists. Press an arrow to access a list, then highlight the number 
and press send (see ‘Using the Dialer’ section) to place the call. 
 
Answering Calls