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POLYPRINTDTG.COM
QUICK USER GUIDE
Troubleshooting
ERROR CODES Action
1601 / 122
If error is displayed during maintenance
procedure, make sure Print Head is
locked. Restart Printer.
1404
Air Leak. Make sure all the cartridges are
properly inside the ink system slots.
In case of using sealed cartridges make
sure Cartridges are not completely empty.
Restart TexJet® echo².a
1401
Restart Printer. When the Notice message
appears, press Proceed at the rst two
screens. At the Continue Printing question
tap NO. Reset cartridge Chips. (page 9)
Restart printer.
PLATEN IS
NOT MOVING
Check if Emergency Button is at lock
position. Restart TexJet® echo².
In case a good nozzle test print (no visible gaps or missing lines and
vibrant test patterns) cannot be achieved, follow the steps below.
Ink Flow Troubleshooting
| 01_STEP
Ensure capping station and wiper are clean. If they have dried ink, head
cannot lock properly on it and cleaning has no effect.
| 02_STEP
If the issue occurs in only one channel, follow instructions on cleaning its
cartridge, page 8. If using sealed cartridge, replace it.
| 03_STEP
Follow Weekend maintenance but instead of cleaner, use isopropyl alcohol.
After 10min, restart Printer and perform a Powerful Head Cleaning.
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