What to do if the platen is not moving on my Polyprint TexJet® echo² Printer?
If the platen on your TexJet® echo² Polyprint Printer isn't moving, verify that the Emergency Button is not in the lock position. Then, restart the TexJet® echo².
Why is the print quality bad on my Polyprint TexJet echo2?
Poor print quality on your Polyprint Printer can stem from several factors. Ensure the platen is correctly positioned relative to the print head. Also, run a head nozzle test to identify any gaps. If you observe significant gaps, follow the recommended cleaning procedure. For white ink overruns on dark garments, consider recreating the mask using Digital Factory Apparel Polyprint Edition, Fluid Mask, or Polyprint Photoshop Actions.
What to do if ink isn't flowing properly in my Polyprint TexJet echo2?
If you're experiencing ink flow issues with your Polyprint Printer, start by ensuring the capping station and wiper are clean; dried ink can prevent proper head locking and cleaning. If the problem is isolated to one channel, refer to page 8 for instructions on cleaning the cartridge, or replace the sealed cartridge if applicable. As an alternative, perform the Weekend maintenance routine using isopropyl alcohol instead of cleaner, let it sit for 10 minutes, then restart the printer and run a Powerful Head Cleaning.
What to do if Polyprint TexJet echo2 Printer shows error 1404?
If your TexJet® echo² Polyprint Printer displays error code 1404, it indicates an air leak. Ensure all cartridges are correctly seated in the ink system slots. If you are using sealed cartridges, check that they are not completely empty. Then, restart the TexJet® echo².
How to fix error 1401 on Polyprint TexJet echo2 Printer?
To address error 1401 on your Polyprint Printer, restart the printer. When the Notice message appears, select 'Proceed' on the first two screens. When prompted to 'Continue Printing', select 'NO'. Reset the cartridge chips as described on page 9, and then restart the printer again.
How to fix ERROR CODES 1601 / 122 on Polyprint TexJet echo2 Printer?
If your Polyprint Printer displays error codes 1601 or 122 during maintenance, ensure the Print Head is locked. Restart the Printer.
Explains the functions of all buttons on the platen control panel, including operation, movement, and maintenance.
Outlines the complete procedure for powering on and preparing the printer for use, including ink cartridge checks.
Details how to use the provided scale to accurately check the remaining ink in sealed cartridges.
Explains the process of shaking ink bottles and filling refillable cartridges using a funnel.
Instructions on operating the platen using control panel buttons and safety precautions during movement.
Describes the function of the emergency stop button and how to reset it after activation.
Details the process of adjusting platen height for consistent print quality and handling errors.
Explains how to clear the message indicating the maintenance cartridge cover is open.
Step-by-step guide to reset the maintenance cartridge chip after emptying or replacing it.
Procedure for resetting the chip on individual ink cartridges to ensure proper recognition.
Provides recommended temperature and time for curing inks on dark garments.
Provides recommended temperature and time for curing inks on light garments.
Details the temperature and time required for applying pretreatment.
Lists routine cleaning and inspection tasks for daily and weekend operations.
Outlines maintenance activities required monthly, every six months, and during long inactivity.
Guides users through entering maintenance mode and performing essential head cleaning steps.
Details the process of cleaning critical components like the capping station and wiper.
Covers filling the capping station with cleaning liquid and completing the maintenance cycle.
Explains how to initiate monthly maintenance procedures via the control panel.
Details specific cleaning tasks for the print head, scale CR, and carriage shaft.
Outlines the steps for safely removing and cleaning ink cartridges.
Details the disassembly, cleaning, and reassembly of refillable cartridges.
Instructions for maintaining the printer when it will be idle for an extended period.
Provides actions to resolve common error codes displayed by the printer.
Offers troubleshooting steps for problems related to ink flow and nozzle performance.
Guides users on how to diagnose and fix common print quality problems.
To Next Page
General
