75
Powerware
®
PrestigeSeriesInstallationand Operator’s ManualforIBM Applications (6000 VA)Uncontrolled Copy
CHAPTER 8
SERVICE AND SUPPORT
AS/400 9910 UPS Service and Support
The following sections describe the methods for obtaining service for
your UPS and warranty information.
Warranty
The warranty service on Powerware Corporation UPSs is element
exchange. If the UPS becomes inoperative, the module that is
inoperative will be replaced. For the 6 kVA UPSs, this would either be
the I/O, battery, or PowerPass Distribution Module. The process for
obtaining a replacement module varies by country. UnderNO
CONDITIONS are IBM Customer Engineers authorized to remove the
covers.
The warranty on the replacement unit, should you require one, is for the
remaining period of warranty of the original unit. See page 84 for a
detailed description of the warranty.
Installation Instructions
Installation instructions are in pictorial form on the Quick Install pages
in the front of this manual and also in written form beginning on
page 31. Safety instructions are provided in multiple languages and
begin on page 7.Publications may be ordered from the IBM
Mechanicsburg Distribution Center.
Connected Equipment Insurance
With this program, Powerware Corporation provides a $25,000
Powerware Protection Guarantee. See page 85 for specific terms and
conditions of the Powerware Protection Guarantee.
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