300 Card Printer – User Guide
38
PRINTER ERROR CODES
Error code documentation for DTC printer firmware version v11.39
1: LID OPENED
Error code 1:0
Reason: The lid was opened while the print engine was performing an operation. Close the lid and try again.
Error code 1:1
Reason: The lid was open at the point the printer was about to begin a print job. Close the lid and try again.
2: OUT OF CARDS
Error code 2:5
Reason: While feeding a card from the hopper, it took too long for the rear sensor to block.
Error code 2:6
Reason: While trying to feed a card from the hopper, it took too long for the front sensor to block.
3: NO HAND FEED
Error code 3:0
Reason: While hand feeding a card, it took too long for the front sensor to block.
Error code 3:1
Reason: While hand feeding a card, it took too long for the hopper sensor to detect a card.
4: CARD JAM
Error code 4:0
Reason: While moving the card forwards to the front sensor in preparation for placing it in the contactless
encoding position, it took too long for the front sensor to block.
Error code 4:1
Reason: While moving the card backwards from the front sensor to the contactless encoding position, it took
too long for the front sensor to unblock.
Error code 4:2
Reason: While feeding a card from the smart encoder to the flipper, it took too long for the smart extract sensor
to indicate that the card was free of the encoder.
Error code 4:3
Reason: While moving a card from the flipper into the smart encoder, it took too long for the smart insert
sensor to trigger.
Error code 4:4
Reason: While moving the card from the flipper to the standby position, it took too long for the mid sensor to
block.
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