300 Card Printer – User Guide
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Error code 12:3
Reason: While feeding a card from the hopper, the front sensor blocked before the mid one.
Error code 12:4
Reason: While feeding a card from the hopper, the front sensor blocked before the rear one.
Error code 12:5
Reason: While trying to feed a card from the hopper, the mid sensor triggered before the front one.
13: INTERNAL ERROR
Error code 13:1
Reason: The printhead took too long to reach a temperature suitable for printing. There may be a fault with the
printhead temperature sensor.
Error code 13:2
Reason: The mag PCB MCU reported that an error occurred while trying to carry out an operation or interpret a
command.
Error code 13:3
Reason: The mag driver reported that an error occurred while trying to carry out an operation.
Error code 13:4
Reason: Communication with the print engine microcontroller failed. If rebooting the printer does not fix this
problem, try updating the firmware. If that does not work, there is probably a hardware fault.
Error code 13:5
Reason: The print engine microcontroller reported an error. If rebooting the printer does not fix this problem,
try updating the firmware. If that does not work, there is probably a hardware fault.
Error code 13:6
Reason: During initialisation the printer could not program the FPGA. Ensure the printer is running the latest
software, reboot the printer, and try again. If this does not work there is either a bug in the printer software or a
hardware fault.
Error code 13:7
Reason: The printhead driver was not initialised.
Error code 13:8
Reason: Communication with the mag encoder microcontroller failed. If rebooting the printer does not fix this
problem, try updating the firmware. If that does not work, there is probably a hardware fault.
Error code 13:9
Reason: The mag encoder microcontroller reported an error. If rebooting the printer does not fix this problem,
try updating the firmware. If that does not work, there is probably a hardware fault.
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