300 Card Printer – User Guide
44
Error code 10:16
Reason: The printer received a print job. An area or hole setting for one of the panels was missing a required
element. This probably means the print job file was corrupt.
Error code 10:17
Reason: The printer received a print job. An area or hole setting for one of the panels had an out-of-range value.
This probably means the print job file was corrupt.
Error code 10:18
Reason: The printer received a print job. The X coordinate for the HoloCode is out of range. This probably means
the print job file was corrupt.
Error code 10:19
Reason: The printer received a print job. The Y coordinate for the HoloCode is out of range. This probably means
the print job file was corrupt.
Error code 10:20
Reason: The printer received a print job. The module size for the HoloCode is out of range. This probably means
the print job file was corrupt.
Error code 10:21
Reason: The printer received a print job. The margin for the HoloCode is out of range. This probably means the
print job file was corrupt.
Error code 10:22
Reason: The printer received a print job. The format for the HoloCode is unsupported. This probably means the
print job file was corrupt.
Error code 10:23
Reason: The printer received a print job. The data for the HoloCode is either empty or too long. This probably
means the print job file was corrupt.
11: SOFTWARE OUTDATED
Error code 11:0
Reason: The fitted dye film has a data format which the printer could not understand. The printer software
needs to be upgraded in order to support this type of dye film.
12: SENSOR FAILURE
Error code 12:0
Reason: While hand feeding a card, the rear sensor blocked before the front one.
Error code 12:1
Reason: While hand feeding a card, and having seen the card reach the front sensor, the rear sensor blocked
before the front sensor unblocked.
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