Q: Sometimes I see a temporary connection drop and then it starts again, is this normal?
A: Using the EAGLE, sometimes you can have a drop out and then connection is automatically resumed. This is caused by
a temporary loss of connection by the Remote Desktop Client also if the WiFi connection is unstable. This is normal, the
Client you use should automatically reconnect to the EAGLE.
Q: Why does my SSD show up as smaller than advertised?
A: Your drive shows up smaller than advertised because storage drive capacity is calculated and reported slightly differen-
tly than other capacities in computing. The drive capacity is reported on the assumption that 1GB is 1,000,000,000 bytes.
A 480GB SSD is, in other words, actually 480,000,000,000 bytes. Windows OS uses binary bytes, so 1,024 bytes per Ki-
lobyte, 1,024 KB per Megabyte, and so on. This means that when you have a 480,000,000,000 bytes storage drive into a
Windows computer, that computer converts the number of bytes into gigabytes by dividing by 1024 all the way up throu-
gh the scale, not by dividing by 1,000. So:
480,000,000,000 Bytes / 1,024 = 468,750,000 actual Kilobytes
468,750,000 KB / 1,024 = 457,764 actual Megabytes
457,764 MB / 1,024 = 447 actual Gigabytes
This is why a 480GB SSD will be correctly reported by a Windows computer as 447GB.
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