Primera LX2000e - User Manual

Questions and Answers

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Erica ScottAug 1, 2025
How to fix vertically offset images on Primera LX2000e Label Maker?
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  Richard LivingstonAug 1, 2025
  If your image is printing vertically offset, consider these potential causes and solutions: * **Top of Form (TOF):** Adjust this setting to move the image up or down on the label. * **Nonstandard/Non-translucent Backing Material:** Test the unit with the label sample material that came with it. * **Page Size:** Increase the page size in the printer preferences to fully cover the label. * **Portrait/Landscape:** Ensure this setting is correct. * **Insufficient Label Gap Distance/Stock Sensor Position:** See Section 2A for label specifications. See Section 2C for stock sensor position instructions.
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patricia47Aug 12, 2025
What to do if the image is printing horizontally offset on Primera LX2000e Label Maker?
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  Christopher WilsonAug 12, 2025
  If the image is printing horizontally offset, check the following: * **Label Stock Loading:** See section 2B for label stock loading instructions and tips. * **Left Margin Offset:** Adjust this setting on the Alignment tab of the PTStatus monitor. * **Page Size:** Increase the page size through the printer preferences enough to cover the label.
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Sarah RobinsonNov 21, 2025
Why is my Primera LX2000e printing with poor quality?
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  Mia CarterNov 21, 2025
  Several factors can affect print quality. Here are some things to check: * Adjust the quality setting in your printer preferences. * Clean the print head by running an automatic cleaning cycle or manually cleaning it. * Try a new ink cartridge. * Align the print head using the PTStatus Monitor. * Clean the maintenance station on the right side of the print area. * Adjust the color matching setting to Graphics or Photos in the printer driver preferences. * Ensure the cartridge setting in the driver is correct. * Verify your label stock is designed for inkjet printing. * Try re-saving and reprinting after changing the image mode of the original file. * Clean the copper contacts on the print carriage and print head. * Try a different image to rule out resolution issues....

Summary

Section 2: Label Stock

A. Label and Roll Specifications

Details on label dimensions, material types, and sensing methods for optimal printing.

B. Installing Label Stock

Step-by-step instructions for loading label rolls into the printer correctly.

C. Adjusting the Label Stock TOF (Top of Form) Sensor

Guidance on adjusting the sensor for accurate label detection, especially for non-standard label shapes.

D. Set the Stock Sensor Mode

Section 4: Printing from a PC

A. Using BarTender

Guide on using the included BarTender software for label design and printing.

B. Add Text, Barcodes and Graphics to a BarTender Label

C. Printing from BarTender

D. Adjusting Print Alignment

F. Printer Driver Settings

Section 5: Troubleshooting and Maintenance

Solving Print Alignment and Quality Issues

Addresses common problems with print alignment and overall print quality, offering solutions.

Printer Maintenance and Component Replacement

Covers cleaning procedures for the printer, ink pads, print head, and replacement of the print head.

Primera LX2000e Specifications

General

Display	-
Color display	Yes
Product color	Black
Printing colors	Black, Cyan, Magenta, Yellow
Print technology	Thermal inkjet
Maximum resolution	- DPI
Maximum print height	- mm
Minimum print length	12.7 mm
Maximum printing width	210 mm
Core diameter	76.2 mm
Maximum label width	209.6 mm
Maximum label length	0.6 m
Maximum roll diameter	152.4 mm
LED indicators	Low ink, Power
Mac operating systems supported	Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Input current	1.7 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Certification	UL, UL-C, CE, FCC Class A