Prodigy Diabetes Care, LLC www.prodigymeter.com
Prodigy Meter Owner’s Manual
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Special messages and Error messages help to identify certain
problems but do not appear in all cases when a problem has
occurred. Improper use may cause an inaccurate result without
producing an error message. In the event of a problem, refer to
the information under “Action” in the “Error Messages” Section.
If you have a problem, please refer to the “Troubleshooting Guide”
Section. If you follow the actions recommended but the problem is
not resolved, please contact Technical Support at 1.800.243.2636
for assistance.
Special Messages
System Troubleshooting
Message What it means
“Lo” appears when your result is below
the measurement limit, which is less
than 20 mg/dL (1.1 mmol/L).
“Lo” indicates hypoglycemia (low blood
glucose). You should immediately consult
your healthcare professional.
“HI” appears when your result is above
the measurement limit, which is higher
than 600 mg/dL (33.3 mmol/L).
You should immediately consult your
healthcare professional.