Prodigy Diabetes Care, LLC www.prodigymeter.com
Prodigy Meter Owner’s Manual
34
Battery exhausted. Replace the battery.
Battery incorrectly Check that the battery is
installed or absent. correctly installed.
Test strip inserted Insert the test strip correctly with
upside down or the bar end entering into the test
incompletely. strip first.
Defective meter. Please contact Technical Support
at 1.800.243.2636 for assistance.
vThe meter does not display a message after inserting a
test strip.
Probable Cause Action
Troubleshooting Guide
vThe test does not start after applying the sample.
Probable Cause Action
Insufficient blood Repeat the test using a new test strip
sample. with a larger blood sample.
Defective test strip. Repeat the test with a new test strip.
Sample applied after Repeat the test with a new test strip.
automatic shut-off. Apply sample only when the “ ”
(Two (2) minutes after symbol appears on the display.
last user action).
Defective meter. Please contact Technical Support
at 1.800.243.2636 for assistance.
To Next Page
Loading...
Need help?
General
