Promise Technology SmartStor DS4600 - Page 5

Contents
v
RAID 1 – Mirror........................................................................ 103
RAID 5 – Block Striping with Distributed Parity ....................... 104
RAID 10 – Mirror / Stripe ......................................................... 105
Choosing a RAID Level ................................................................. 106
RAID 0 ..................................................................................... 106
RAID 1 ..................................................................................... 106
RAID 5 ..................................................................................... 107
RAID 10 ................................................................................... 107
Spare Drive.................................................................................... 107
Automatic Rebuilding ..................................................................... 108
Partition and Format ..................................................................... 108
Chapter 5: Troubleshooting.............................................................. 109
Responding to an Audible Alarm ................................................... 109
Checking the System Status LED.................................................. 109
Checking Disk Status LEDs........................................................... 110
Replacing a Failed Disk Drive........................................................ 110
SmartStor Lockup .......................................................................... 111
Chapter 6: Support ............................................................................ 115
Frequently Asked Questions.......................................................... 115
Contacting Technical Support........................................................ 116
Limited Warranty............................................................................ 119
Disclaimer of other warranties ................................................. 119
Your Responsibilities ............................................................... 120
Returning Product For Repair........................................................ 121
Appendix A: Maintenance ................................................................. 123
Upgrading the Firmware ................................................................ 123
Downloading the Firmware Upgrade File ................................ 123
Installing the Firmware Upgrade File ....................................... 123
Booting the SmartStor in Safe Mode ....................................... 126
Hard Booting the SmartStor..................................................... 129
Removing Disk Drives ................................................................... 130
Replacing the Power Supply.......................................................... 132
Removing the Power Supply ................................................... 132
Installing the Power Supply ..................................................... 133
Replacing the Cooling Fan ............................................................ 134
Removing the Cooling Fan ...................................................... 134
Installing the Cooling Fan ........................................................ 135
Appendix B: Important Information ................................................. 137