ProStar 1K - Page 37

34
Fault
Possible Causes
Solutions
The display shows code: 2,
icon flashing, and
alarm is continuously
sounding.
Battery voltage is too low.
Contact your dealer.
The display shows code:
12, icon is flashing.
Fans is locked or not working.
Check the fans back of the UPS.
The display shows code: 9,
icon flashing, and
alarm is continuously
sounding.
Battery charger is fault.
Contact your dealer.
The display shows code:
67, icon lighting,
and alarm is continuously
sounding.
Battery reverse.
Connect battery in correct polarity.
The display shows code:
20, icon lighting,
and alarm is continuously
sounding.
UPS output is short circuit.
Check the wiring at the UPS output
to see if the device is short circuit or
not.
Other fault codes are
shown on display.
A UPS internal fault has
occurred.
Contact your dealer.
The UPS is operating from
the battery despite the
presence of mains voltage.
The input voltage is outside the
permitted tolerance range for
the mains operation.
Problem with the mains. Wait until
the input mains voltage returns
within the tolerance range. The UPS
will automatically return to mains
operation.
Intervention of the input circuit
breaker.
If present, reset the circuit breaker
by pressing the button on the back
of the UPS.
Battery backup time is
shorter than nominal
value.
Batteries are not fully charged.
Charge the batteries for at least 5
hours and the check capacity. If the
problem still persists, consult your
dealer.
Batteries defect.
Contact your dealer to replace the
battery.