ProStar 1K - Chapter 5 Troubleshooting

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CHAPTER 5 TROUBLESHOOTING
If the UPS system does not operate correctly, please solve the problem by using the table below.
Fault
Possible Causes
Solutions
The display does not light
up.
Power on switch not pressed.
Press the button on
the front panel.
Main connection cable missing.
Check that the power cable is
connected correctly.
Intervention of the input circuit
breaker.
If present, reset the circuit breaker
by pressing button on the black of
the UPS.
No mains voltage (Blackout).
Check that the power reaches the
socket where the UPS is connected.
The display is on but the
load is not powered.
The UPS is in standby mode.
Press the ON button on the front
panel to power the load.
The standby OFF mode is
selected.
It is necessary to change mode.
The standby OFF mode. In fact,
only powers the loads in the event
of a blackout.
No connection to the load.
Check the connection to the load.
The icon and
flashing and showing code:
1 and alarm is sounding
every second.
The external or internal battery
is incorrectly connected.
Check if all batteries are connected
well.
The UPS display code 23
and icon flashing.
EPO function is enabled.
Set the circuit in closed position to
disable EPO function.
UPS overload, show code:
21 / 22, icon and
are flashing.
Code: 66, icon and
are lighting.
UPS is overload.
Remove excess loads from UPS
output.
UPS is overload. Devices
connected to the UPS are fed
directly by the electrical network
via the bypass.
Remove excess loads from UPS
output.
After repetitive overloads, the
UPS is locked in the bypass
mode. Connected devices are
fed directly by the mains.
Remove excess loads from UPS
output first. Then shut down the
UPS and restart it.
The display shows code: 8,
icon flashing, and
alarm is continuously
sounding.
Battery voltage is too high.
Contact your dealer.