Remove the glass or change the viewing position to avoid it.
Poor image quality / reduced detection distance
Possible cause
These problems may occur during observation in adverse weather conditions (snow, rain, fog, etc.).
Smartphone or tablet cannot be connected to the device.
Possible cause
The device password has been changed.
Solution
Delete the network and connect again using the password saved in the device.
Possible cause
The device is in an area with too many Wi-Fi networks that may be causing signal interference.
Solution
To ensure a stable Wi-Fi connection, relocate the device to an area with fewer or no Wi-Fi networks.
Smartphone or tablet cannot be connected to the device
Possible cause
The device password has been changed.
Solution
Delete the network and connect again using the password saved in the device.
Possible cause
The device is in an area with too many Wi-Fi networks that may be causing signal interference.
Solution
To ensure a stable Wi-Fi connection, relocate the device to an area with fewer or no Wi-Fi networks.
More information on solving problems with connection to Stream Vision by following the link.
Missing or interrupted broadcasting via Wi-Fi
Possible cause
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