Quantum DXi6900

Chapter 10: Utilities
Diagnostics
Quantum DXi6900 User’s Guide 356
l Diagnostics below
l Analyzer on page 361
l Space Reclamation on page 363
l License Keys on page 366
l Secure Shred on page 371
l Software Upgrades on page 373
l Storage
l Reboot & Shutdown on page 381
Diagnostics
The Diagnostics page allows you to generate and download diagnostic files. You can also perform
healthchecks to verify the health and integrity of the data deduplication blockpool.
The diagnostic files are helpful when troubleshooting problems on the DXi6900. Generate and download
the diagnostic files before contacting Quantum customer support.
To access the Diagnostics page, click the Utilities menu, and then click the Diagnostics tab.
The Diagnostics page contains the following tabs:
System Diag File
The SystemDiagFile page allows you to generate and download a system diagnostics file. This file
contains the diagnostic logs for all of the system components.
To access the SystemDiagFile page, on the Diagnostics page, click the SystemDiagFile tab (see
Figure 227 below).
Figure227:System Diag File Page
To generate and download a system diagnostics file:
1. Click GenerateNew to generate a new system diagnostics file.