Quantum DXi6900

Chapter 10: Utilities
Diagnostics
Quantum DXi6900 User’s Guide 357
The system generates a new diagnostics file. This can take several minutes.
2. After the file finishes generating, click the link to enable the DownloadCurrent button.
3. To download the generated diagnostics file, click DownloadCurrent.
A dialog box displays asking if you want to open or save the file.
4. Click Save or OK to download the file.
Storage Array Diag File
The StorageArrayDiagFile page allows you to generate and download a storage array diagnostics file.
This file contains the diagnostic logs for the storage arrays.
To access the StorageArrayDiagFile page, on the Diagnostics page, click the StorageArrayDiag
File tab (see Figure 228 below).
Figure228:Storage Array Diag File Page
To generate and download a system diagnostics file:
1. Click GenerateNew to generate a new storage array diagnostics file.
The system generates a new diagnostics file. This can take several minutes.
2. After the file finishes generating, click the link to enable the DownloadCurrent button.
3. To download the generated diagnostics file, click DownloadCurrent.
A dialog box displays asking if you want to open or save the file.
4. Click Save or OK to download the file.
DSET
The DSET page allows you to generate a DSET report. DSET is a hardware diagnostic utility included with
the DXi6900. A DSET report contains an array of status information about the DXi6900 hardware. A
Quantum customer support representative can use this information to help identify and diagnose problems.
Note:Generate a DSET report only if directed to do so by a Quantum customer support
representative.
To access the DSET page, on the Diagnostics page, click the DSET tab (see Figure 229 on the next
page).