Appendix A: Error Codes and Messages
92 QuantumLTO-7 HH SAS User’s Guide
Table 9 Error codes on the
Single-character Display
Error
Code Cause and Action
0 No error occurred and no action is requ
ired. This code displays when diagnostics have
finished running and no error occurred.
Note: The Single-character Display is blank during normal operation of the tape drive.
1 T
emperature problem. The tape drive detected that the recommended operating
temperatu
re was exceeded. Perform one or more of the following actions:
• Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure
documentation.
•
Remove any blockage that prevents air from flowin
g freely through the tape drive.
• Ensure that the operating temperature and airflow is within the specified range (see
Specifications on page 20).
Clear the error code by power cycling the tape drive or placin
g the drive in Maintenance
Mode. If the operating temperature and airflow are within the specified range, and the
problem persists, replace the drive.
2 Power problem. The tape drive detected that the ex
ternally supplied power is outside the
specified voltage limits (the tape drive is not operating). Perform the following action:
1 Ensure that the power connector is properly seated.
2 Turn power off/on the tape drive to
see if the problem repeats.
3 Replace the tape drive if the problem persists.
The
error code clears when you place the tape drive in maintenance mode.
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